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The Chimes Reward their Retailers!
The 2nd Chimes Retailer Awards took place on the 27th January 2010.
There was glitz and glam aplenty on the night of 27 January as worthy winners picked up some very sought after awards at the most prestigious ceremony of 2009 (so far), no, it wasn’t the Oscars, the Grammies or even the BAFTAs, but The Chimes Retailer Awards!
The Chimes were keen to reward their retailers for all their hard work and dedication, so launched The Chimes Retailer Awards in 2009 to do just that. Judges laboriously looked through dozens of entries from stores aiming to be the best in their categories, included Best Customer Service, Greenest Retailer and Best Fashion Retailer with local shoppers voting for the coveted award for ‘Chimes Excellence’.
The Chimes Excellence Award was split by store size to give smaller stores a slice of the glory with staff at The Disney Store winning the award for store under 5,000 sq ft and Debenhams walking away with the prize for store over 5,000 sq ft.
Other award winners on the night included:
- Best Community Store: Disney
- Greenest Retailer: Arcadia Group – BHS, Dorothy Perkins, Burtons & Wallis
- Best Centre Engagement: Debenhams
- Best Window: New Look
- Best Merchandised store: French Connection Commendations for: La Senza and Per Luis
- Best Team: Pizza Express
Commendations for: Burtons, Gymboree and New Look - Best Store Manager: Marsha Thomas – McDonalds
Commendations for: Phillip Thompson, Debenhams; Coleen Smith, French Connection; Steve Smith, H Samuel - Best Specialist Retailer: The Perfume Shop
Commendation for HMV - Best Food Retailer: McDonalds
- Best Customer Services: Debenhams
- Best Fashion Retailer: New Look
Phillip Thompson Store Manager at Debenhams comments, “We are absolutely delighted that the shoppers have recognised our store. All of our staff provide excellent customer service and it looks like their hard work has paid off! Winning the Chimes Excellence Award is such an achievement so it’s really motivating us for the year ahead. We hope to go back and win it again year after year!”
Tony Dunn General Manager at The Chimes comments, “We were thrilled with the performance of our retailers in 2009 and were delighted to be able to show them our appreciation with a great evening of celebrations. The entries that we received from retailers show the high calibre of work that is taking place on a day-to-day basis at The Chimes. I’d also like to thank our shoppers for taking the time out to cast their votes – it is great to see that shoppers really value the customer service that they receive.”
The awards took place at Savill Court Hotel, where over 95 members of staff from The Chimes attended. The evening included drinks on reception, a presentation ceremony, dinner and dancing.
To see pictures of the evening visit our gallery.
Shopmobility is located on the cinema level of The Chimes (level 2). If you need assistance, just ask – a member of staff will always be on hand to help. But before you visit, it is essential that you call 01895 271510 or fax on 01895 271117 to ensure a vehicle is available for you.
Disabled car parking bays are located on each level, with Shopmobility on level 2. If you are a registered disabled driver, parking is free. Your entry ticket can be exchanged at either Shopmobility or at the Customer Information Desk on production of your blue badge.
We’re here to help
The Customer Information team are on hand to help make your visit to The Chimes as enjoyable and relaxing as possible. Should you require any information about the Centre or the surrounding area, the Customer Information Desk can be found on the upper mall by Republic.
We're always looking to improve our service, so if you have any comments we'd love to hear from you. You can email us by filling in the form below or call our customer information desk on:
01895 819 400
